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(309) 706-0946

Individualized Repair


tool and small engine repair at a fair price!

We are tool and small engine repair experts focused on providing high-quality service and customer satisfaction.

We offer FREE pick-up and delivery on most consumer handheld and walk behind items in Bloomington and Normal, Illinois.

Family owned & operated business, servicing all major brands.

COVID-19 UPDATE: As a provider of services to many essential trades including fire departments, government entities, contractors, agriculture and construction/repair services we will remain open indefinitely.




Repair Services

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Find out about our part's department and sourcing.



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Individualized Repair

607 Hannah St

Bloomington, IL 61701


(309) 706-0946
[email protected]


Fall Hours

Mon-Fri: 9:00am - 5:30pm

Sat: 9:00am - 12:00pm


Angies List Super Service Award Normal Illinois Small Engine Tool Repair pick up deliver

We have received the Angie's List Super Service Award for 2016, 2017 and 2018!

We earned the 2016, 2017 and 2018 Super Service Award from Angie's List. The Award reflects consistent high levels of customer service.

Check our reviews at!

“Downtime is stressful and expensive. Our customers depend on us to keep them running. That's why it's so important that we can get repairs done fast without sacrificing quality and workmanship."


- Martin Stevenson, Owner

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We accept all major credit card with square, we also accept PayPal and many other form of payment for your convenience.

Started From The Garage In 2010...

We Relocated to 607 Hannah St, Bloomington In April Of 2019

What Our Customers Are Saying:

Exceeded all expectations on all levels. Not only was the cost less than I thought it would be, but

everything was taken care of incredibly promptly. I am already a lifelong customer.

- Kara S. Normal, IL 7/11/18

What Our Customers Are Saying:

They were EXTREMELY receptive and service oriented. Love that they pick up and drop off. In

addition, received a new blade from the factory which did not seem sharp. They came back and further

sharpened. Great service and great outcome. Highly recommend!!!

- Matt C . Normal, IL  9/11/18

What Our Customers Are Saying:

Great service from Individualized Repair. Speedy service both in communication and work performed. Door to door pickup and return. Contacted them via Angie’s List because my snowblower wouldn’t start. They provided an estimate and probable cause and the estimation was on target.

- Randy F. Bloomington, IL 12/21/18

What Our Customers Are Saying:

I found Individualized Repair during a google search for lawn mower repair companies, and reached out to them via their online contact form. I got a prompt, courteous response, and the next day my lawn mower was picked up, repaired, and dropped of back on my front porch without any hassle from me. Every step along the way, whenever I had a question, it was answered without hesitation. I was so impressed with the speed, quality, and pricing of this service. I'm still in awe. They were incredibly friendly, left a detailed invoice with everything that they did on the unit, and even got everything paid up over the phone so that there were no issues afterward. I will not hesitate to use them again for any small engine issues, and will gladly recommend them to friends and family in need of service.

- Chris V. Bloomington, IL 5/23/18

What Our Customers Are Saying:

Snowblower works like it's brand new off the showroom floor. Parts and labor fees are very fair.

-  James N. Normal, IL 1/19/18

What Our Customers Are Saying:

Excellent service! My mower fired up on the first pull and runs like it was brand new.

-  Ryan D. El Paslo, IL 5/23/18

What Our Customers Are Saying:

I am very impressed by Martin and Individualized Repair! The pickup and delivery is so convenient.

They do fast, thorough, quality work and they stand behind it. Getting my mower extensively serviced

was comprehensive and completely hassle-free. I highly recommend this business.

- Stew F. Bloomington, IL 5/17/18

What our customers are saying

Fantastic! Runs better now than it did when brand new.

- Jim S. Bloomington, IL 5/14/17

What our customers are saying

Had our Toro Recycler Lawn Mower Tuned-Up, Blade replaced, Cleaned Up, Checked Out and

Lubricated. They came and picked up the lawn mower and in a few days drove it back out to us house.

We are totally satisfied and would recommend this company.

- David F. Bloomington, IL 2/25/17

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We service both local companies and individuals that are saving time and money by using us for all of their repairs. No matter if you are a large company that requires numerous tools and equipment serviced or an individual with one item to be fixed we will give you the service, respect and quality of work you deserve!

The best part about this is we offer better service and satisfaction at a lower cost than other companies. How can we do this? We keep our overhead low so your prices are at a minimum while still giving you the quality of service and customer care you deserve!

We offer free estimates on almost everything to save you even more money in the case your equipment is not worth getting repaired!

All of this basically means you can have your tools and equipment operating properly at a fair price with better, faster service!

We repair all pneumatic and electric tools and equipment including nail guns, staple guns, saws, air compressors, kerosene heaters (salamanders), generators, trash pumps, power washers, impacts, etc.

We offer small engine repairs on air compressors, generators,

power washers, snowblowers, pressure washers, weed eaters, leaf blowers, lawn mowers, tillers, chainsaws and much more.

We offer parts and service for over 20 different brands of equipment. We perform work on all Sears mowers. These Sears mowers have been built by multiple sources in the last couple decads. 

Many of our customers are companies that have high demand for repair. These companies need a "partner" in repair that will provide the best, fastest service possible to keep them in business while still keeping prices reasonable. This is what kind of services we offer in a nutshell.

We also serve many residential lawn and garden customers or part time contractors/handymen.

Always keeping your repair costs low as possible while giving the quality, workmanship and respect you deserve.

Our free pickup and delivery services  (available on most items)  save you time and money from having to pull someone off the job to take your tools to be repaired! 

We get items checked out and an estimate together as soon as possible for no charge so you know what the services and repairs will cost before spending any money at all for repairs. (Please note while most estimates are free, some items do have an estimate fee due to the time involved for diagnostics on some issues - we will alert you to this before completing the estimate)

We offer fair service rates and keep prices on parts low as possible with our great distributors. We keep normal wear items in stock for most name brands so you get faster turnaround times on your repairs.

We stand behind the work we complete on everything we sell, repair or service. See Warranty Information!

We step out in front of the competition in all areas of the service we offer. The pick up and delivery at no extra charge (on consumer walk behind items) is a big one but our warranties and quality of work are also unmatched!

If we tell you we can fix it, it will be fixed right and we will stand behind it!

We offer Bloomington and Normal, Illinois pickup and delivery services multiple times weekly.

We service and repair pneumatic tools (nail guns, staplers, air free, impulse, cordless, etc.), electric tools (saws, drills, motors, screw guns, etc.), air compressors, kerosene and lp forced air heaters (salamanders), battery operated tools, small engines, snow blowers/throwers, generators, chain saws, garden tractors, go-karts, lawn sweepers, ATVs/UTVs, go karts (no GY6 engines), golf cart, power blowers/vacuums, power washers, pull behind mowers, riding mowers, string trimmers, tillers, transfer pumps, concrete compactor/vibrators, gas engines, walk behind mowers and more.

We service all construction tools along with specialty tools and machinery.

With us keeping all of these going for you with our prices and service, we're sure we will be the right center for all of your repair and maintenance needs. Look around our website then if you have any comments or questions, please feel free to contact us!

Your one stop shop for tool and small engine repair needs!

Visit our Facebook page and tell us what you think!

We are now located in Bloomington, IL

We service Bloomington/Normal, Illinois and surrounding areas.

We offer free pickup and delivery on most consumer items in Bloomington/Normal around your schedule.

(309) 706-0946

Call Today For More Information Or Service! 

Individualized Repair - Local repair, Bloomington, IL, Normal, IL, electric motor, tile saw, nail gun, tools, generator, snow blower, router, saw, lawn mower, drill, air compressor, repair, small engine, cordless, pneumatic, service, staple guns, snow thrower, electric, cordless, pneumatic, air free, impulse, gas, electric tool, drills, impacts, router, sander, salamander/kerosene heater, pressure washer, snow blower, stanley bostitch, senco, craftsman, dewalt, milwaukee, devilbiss, paslode, duo-fast, briggs & stratton, kohler, kawasaki, tecumseh, bosch, ryobi, jenny, quincy, paslode, fasco, crossfire, spotnails, porter cable, hilti, black & decker, emglo, ridgid, husqvarna, honda, titan, makita, hitachi, stihl, max tools. Ariens, Gravely, Bad Bay, BeeLine, Bush hog, Briggs and Stratton, Murray, Woods, Snapper, Simplicity, Ferris, Craftsman, Sears, Dixie Chopper, Grasshopper, Excel, Husqvarna, Dixon, Poulan, McCulloch, WeedEater, John Deere, MTD, Troy-Bilt, Toro, American Yard Products (AYP), Kubota, Stihl, Bolens, Cub Cadet, White, Yard Man, Yard Machines & Huskee, Scag, Kohler, Kawasaki, Honda and National. Briggs And Stratton, Dynamark, Montgomery Wards, MTD, Murray, Noma, Poulan, Roper, Ryobi, Scag, Scotts, Sears, Signature, Simplicity, Snapper, Snow King, Toro, Tractor Supply, Troy-Bilt, Wards, Weedeater, White, Yamaha, Yanmar, Yard Machine, eXmark, Ferris, Ford, Generac, Giant, Gilson, Grasshopper, Gravely, Homelite, Home Depot, Huskee, Husqvarna, Hustler, Jacobsen, John Deere, Kpro, Kubota, Lawn Boy, Little Wonder, Lowes, Massey-Ferguson, Mclane, Chinese, Honda, Kawasaki, Kohler, Onan, Peerless, Robin-Subaru, Tecumseh, Yamaha, Ace, Allis-Chalmers, AMF, Ariens, AYP, Bad Boy, Bob Cat, Bolens, Craftsman, Cub Cadet, Dixie