TERMS AND CONDITIONS

 

Warranty information

 

With our free pick up and delivery services we normally have customers leave equipment out.

 

This allows us great efficiency and allows us to continue providing free/low pricing for our services.

 

If you are not comfortable leaving your equipment out we can also call/text first if needed

 

If someone is not home for a scheduled pick up or delivery we do charge a $10 convenience free in addition to the other charges to repair your equipment.

 

If you forget to put your equipment out just give us a call and we will reschedule!

 

Payment is due upon completion of work. No equipment will be returned until payment arrangements have been made prior to or at the time of pick up or delivery.

 

If you will not be home at the time of delivery arrangements need to be made for payment to be left somewhere on the premises or made prior to delivery.

 

We accept all major credit cards through Square, we accept PayPal, cash and local checks

 

Payments can also be made online at https://www.individualizedrepair.com/pay-now

 

If customer gives pre-approval for repairs on a unit, we will not call, text, or otherwise communicate with customer until equipment is finished unless it is something major that we think is not worth the repair. Customer agrees to pay for completion of work up to amount pre-approved before taxes.

 

Equipment will remain in the possession of Individualized Repair Inc. until payment has been received in full.

 

Storage and late payment fees will apply at the schedule below.

 

A storage fee of $10.00 and late payment fee of $20.00 per week will be applied beginning one (1) week after notification has been given to the customer that their equipment has been repaired and is ready for pick up or delivery. This will be waived if arrangements are made, communication is key.

 

After thirty (30) days, any and all equipment that has not been paid for in full will become the property of Individualized Repair Inc. The items will be disposed of or sold to cover repair costs, pick up, delivery and storage fees. We will make multiple attempts to contact you before this happens but please communicate if you equipment will be with us unexpectedly for an extended period of time.

 

All returned checks are subject to a $35 service Fee.

 

Customer agrees to a 2% per month (24% annual) finance charge on any unpaid balance, and is responsible for any and all accumulated finance charges, and all collection fees accrued by Individualized Repair Inc. to collect total debt.

 

We are fully insured should something happen to your equipment when in our possession.

 

Should something ever arise just know you equipment is in the right hands!

With pick up and deliveries we do not cover John Deere plastic hood damages. These hoods are extremely fragile and we recommend removing them from the machine prior to transport.

 

 

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We service all brands and offer local repair of generators, pressure washers, snow blowers/throwers, chain saws, garden tractors, lawn sweepers, power blowers/vacuums, power washers, pull behind mowers, trash pumps, riding mowers, string trimmers, tillers, gas engines, walk behind mowers and more! If you are wondering about a specific item just give us a call!

 

Sears has sold equipment manufactured by over 25 different companies in the more than two decades they have been around. We service and repair all types of sears/roebuck, LCT, Lausen, Powermore and other chinese/import engines.

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We also offer a lot of other service, repair and maintenance options in central Illinois including free local pickup on most consumer grade items

 

Office@IndividualizedRepair.com

 

Individualized Repair Inc.

607 Hannah St Bloomington, IL 61701

(309) 706-0946

 

Individualized Repair Inc, Bloomington, Normal, IL, generator, repair, small engine, 61761, service, gas, 61704, pressure washer, snow blower, craftsman, briggs & stratton, kohler, kawasaki, tecumseh, bosch, ryobi, 61701, husqvarna, honda, titan, stihl, 

Ariens, 61705, Gravely, Bad Boy, BeeLine, Bush hog, Briggs and Stratton, 61702, Murray, Woods, Snapper, Simplicity, Ferris, Craftsman, Sears, Dixie Chopper, Grasshopper, Excel, Husqvarna, Dixon, Poulan, McCulloch, WeedEater, John Deere, MTD, Troy-Bilt, Toro, American Yard Products (AYP), Kubota, Stihl, Bolens, Cub Cadet, White, Yard Man, Yard Machines & Huskee, Scag, Kohler, Kawasaki, Honda and National.