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Individualized Repair Earns 2018 Angie’s List Super Service Award

We are full time mechanics that have made caring for your equipment our life long career.


Working on your equipment is our livelihood, not a part time job or something we do just over the summer months.

We always look at your equipment as if it were our own. If we can find ways to help you save money, we will suggest them to you.

If we feel your equipment is not worth repairing, we will tell you.


We are small engine repair experts focused on providing high-quality service and customer satisfaction. Free pick-up and delivery on most items in Bloomington and Normal, IL. Family owned & operated, servicing all major brands.

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This award reflects company’s consistently high level of customer service

Normal, Illinois 1/16/19 – Individualized Repair is proud to announce that it has earned the home service industry’s coveted Angie’s List Super Service Award (SSA). This award honors service professionals who have maintained exceptional service ratings and reviews on Angie’s List in 2018.


“Service pros that receive our Angie’s List Super Service Award represent the best in our network, who are consistently making great customer service their mission,” said Angie’s List Founder Angie Hicks. “These pros have provided exceptional service to our members and absolutely deserve recognition for the exemplary customer service they exhibited in the past year.”


Angie’s List Super Service Award 2018 winners have met strict eligibility requirements, which include maintaining an “A” rating in overall grade, recent grade and review period grade. The SSA winners must be in good standing with Angie’s List and undergo additional screening.


“Downtime is stressful and expensive. Our customers depend on us to keep them running. That's why it's so important that we can get repairs done fast without sacrificing quality and workmanship." – Martin Stevenson, Owner



Individualized Repair has been listed on Angie’s List since 2011. This is the third year in a row Individualized Repair has received this honor.


Service company ratings are updated continually on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in multiple fields ranging from price to professionalism to punctuality.
For over two decades Angie’s List has been a trusted name for connecting consumers to top-rated service professionals. Angie’s List provides unique tools and support designed to improve the local service experience for both consumers and service professionals.

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